Meet Our Team
Randa - Office Manager
Randa graduated from Purdue University with a dual degree in Business Management and Industrial Management. As Dr. Farah was starting his dental practice, Randa spent 13 wonderful years focusing on raising their three children. In 2001, Randa decided to join the Farah Team by undertaking the management aspect of the practice. She oversees the finances and marketing of the business, as well as creating a positive office environment. In addition, Randa is the coordinator of the Comprehensive Dental Excellence Forum, The Renaissance Dental Hygiene Study Group (two local dental study clubs affiliated with the Seattle Study Club), as well as the CFF Implant Colloquium Study Club. She is a devoted wife and mother. She loves socializing with family and friends, staying active, cooking, and ballroom dancing.
Melissa - Operations Manager
Melissa graduated from Kent State University in 2003 with a Bachelor of Science degree in Leisure Studies. She has a hospitality management background which has enabled her to develop exceptional organizational and customer service skills. In 2008, she returned to school and graduated from Portage Lakes Career Center’s Medical Assisting program. We are lucky to have Melissa as part of the team since 2009, her computer talents as well as her organizational skills make our everyday administrative duties and operations run faster and more smoothly. Melissa is a wonderful team player and is always willing to help. She lives in North Canton with her husband Jeff, son Damian, daughter Raegan, and dog Cali. Melissa loves spending time with her family, being outdoors, playing soccer, and reading.
Richele - Scheduling & Insurance Coordinator
Richele is the first friendly voice you hear when you call our office, she always answers the phone with a smile! She wears multiple hats at our office. Besides managing the phones, Richele helps our patients maximize their insurance benefits. She is also our office manager’s right hand when it comes to organizing and meeting deadlines for our Seattle Study Club chapter. Richele lives in Dover with her husband Cory, daughter Kylie, son Fenix and fur baby Maximus! When she’s not at the ballfield rooting on her daughter she enjoys swimming and reading.
Rana - Treatment & Marketing Coordinator
Upon graduating from The Ohio State University with a Bachelor of Science (Nutrition), Rana completed a dietetic internship at Miami Valley Hospital in Dayton, Ohio. Since Rana was a child, she had a passion for ballroom dancing and decided to pursue it as a career. However, growing up in the dental field, Rana’s heart has always been in dentistry. In the summer of 2014, Rana found her home at Dr. Farah's office as Treatment & Marketing Coordinator. Rana's personable personality and exceptional customer service skills makes her an asset to the team. Rana still pursues her passion for ballroom dancing as a part time dance instructor at the Fred Astaire Dance Studio in North Canton. Rana loves being part of the growing, state of the art practice and looks forward to working with you!
Jen - Patient Coordinator
Upon entering our office you will be greeted by Jen’s warm smile! Jen’s work ethic and positive energy exuberates throughout the office brightening up everyone’s day. Jen graduated from Walsh University with a Bachelor’s in Psychology. She has numerous years of experience in the medical field but has now found a home in the dental field. On her free time, Jen enjoys being outside, walking her amazing rescue dog Cooper, coaching, and playing softball. Jen is currently the assistant varsity volleyball coach at Perry High School, where she has been coaching for 8 years at multiple grade levels.
Dee - RDH, Dental Hygienist
Dee is a 1987 graduate of Camden County Community College in southern New Jersey. She has nearly 26 years of experience as a dental hygienist and a passion for periodontal therapy and getting to know her patients. She enjoys leading edge dentistry and staying abreast of new research and treatment modalities. Dee now resides in Green with her husband Vince, and two children, Jacob and Katelyn. She enjoys volunteering in the Green elementary schools, supporting the PTA, and spending time with her family, especially when they go to Disney. One of the things Dee and her family love the most about Northeast Ohio is the Metro parks, where they spend lots of time on the hiking trails. She and her husband are avid Philadelphia Phillies fans, but also enjoy attending Akron Aeros games as a family. Their pets include a Chihuahua named Chico and a cat name Fern.
Amy- Certified Dental Assistant
Amy graduated in 2013 from Buckeye Career Center and is a Certified Dental Assistant. She has a passion for dentistry and prides herself on making your office visit comfortable and inviting. In her spare time Amy loves to go on adventures with her daughter Isla and fiance Josh. She also loves camping, baking, and spending times with her family and friends.