Meet Our Team
Randa - Office Manager & CFO
Randa graduated from Purdue University with a dual degree in Business Management and Industrial Management. As Dr. Farah was starting his dental practice, Randa spent 13 wonderful years focusing on raising their three children. In 2001, Randa decided to join the Farah Team by undertaking the management aspect of the practice. She oversees the finances and marketing of the business, as well as creating a positive office environment. In addition, Randa is the coordinator of the Comprehensive Dental Excellence Forum, The Renaissance Dental Hygiene Study Group (two local dental study clubs affiliated with the Seattle Study Club), as well as the CFF Implant Colloquium Study Club. She is a devoted wife and mother. She loves socializing with family and friends, staying active, cooking, and ballroom dancing.
Melissa - Operations Manager
Melissa graduated from Kent State University with a Bachelor of Science degree in Leisure Studies. She has a hospitality management background which has enabled her to develop exceptional organizational and customer service skills. Melissa has been part of the team since 2009. She oversees the operations of the office to ensure that our standard operating procedures and systems are running consistently. Her computer talents as well as her organizational skills make our everyday administrative duties and operations run faster and more smoothly. She lives in North Canton with her husband Jeff, and two children Damian & Raegan. The family pets include two rescue dogs; Cali & Boo, a Panda Hamster named Hammy and a rescue Bearded Dragon named Thunder. Melissa loves spending time with her family, being outdoors, playing soccer, and reading.
Candace - Marketing Coordinator
Candace comes to us from Central Florida's largest hospital system, having worked in the administrative and marketing arena for over 9 years previous to her move to Ohio. She attended photography school and even managed a location for a national portrait studio. These varied experiences and skills have fit right in with our new marketing initiatives. In her personal time, she enjoys southern cooking, baking, and fixing up her home on over 7 acres; learning everything from electrical, plumbing, insulation, and building walls! She has two dogs, and her favorite breed is "rescued".
Nicole - Professional Relations Liaison
Nicole began with us as a Treatment Coordinator and put her extensive dental experience to work when coordinating our patient care. It was soon apparent that she is the perfect fit for our newly developed role as Professional Relations Liaison (PRD). Nicole now uses her 12 years of experience in varied aspects of the dental field to create a heightened level of communication between Dr. Farah and partnering referral doctors. She works closely with Dr. Farah, referring dentists, and our Treatment Coordinator, Muriel, to oversee patient coordination and ensure the best possible treatment is provided. Personally, Nicole is a Certified Personal Trainer and enjoys running, golf, wake boarding and all outdoor activities with her family of 5.
Muriel - Treatment Coordinator & Certified Dental Assistant
Muriel has been in the dental profession since 2013, and has been a Certified Dental Assistant since 2015. Dr. Farah was pleased to promote her to a Treatment Coordinator when the position opened up. She works directly with Dr. Farah to create the best treatment plan for each patient and has hands on experience in understanding patients needs for the best care. Treatment plans are also communicated with Nicole, and our patients' referring doctor. Muriel takes pride in getting to know her patients. She will work to make sure that your dental health is at its best and that you will be satisfied with the results all while minimizing the cost of your treatment. Making sure you feel warm, welcome and well cared for is her number ONE priority. She strives to build relationships with each one, and finds their trust very important and rewarding. One of many things she enjoys about dentistry is to see how changing a patient’s smile can transform their lives. When she is not in the office, she enjoys spending time with her fiance Dylan, and their two kitties, Jax and Roma.
Richele - Scheduling & Insurance Coordinator
Richele is the first friendly voice you hear when you call our office, she always answers the phone with a smile! She wears multiple hats at our office. Besides managing the phones, Richele helps our patients maximize their insurance benefits. Richele lives in Dover with her husband Cory, daughter Kylie, son Fenix and fur baby Maximus! When she’s not at the ballfield rooting on her daughter she enjoys swimming and reading.
Jen - Patient Coordinator
Upon entering our office you will be greeted by Jen’s warm smile! Jen’s work ethic and positive energy exuberates throughout the office brightening up everyone’s day. Jen graduated from Walsh University with a Bachelor’s in Psychology. She has numerous years of experience in the medical field but has now found a home in the dental field. On her free time, Jen enjoys being outside, walking her amazing rescue dog Cooper, coaching, and playing softball.
Dee - RDH, Dental Hygienist
Dee is a 1987 graduate of Camden County Community College in southern New Jersey. She has nearly 26 years of experience as a dental hygienist and a passion for periodontal therapy and getting to know her patients. She enjoys leading edge dentistry and staying abreast of new research and treatment modalities. Dee now resides in Green with her husband Vince, and two children, Jacob and Katelyn. She enjoys volunteering in the Green elementary schools, supporting the PTA, and spending time with her family, especially when they go to Disney. One of the things Dee and her family love the most about Northeast Ohio is the Metro parks, where they spend lots of time on the hiking trails. She and her husband are avid Philadelphia Phillies fans, but also enjoy attending Akron Aeros games as a family. Their pets include a Chihuahua named Chico and a cat name Fern.
Lisa - Certified Dental Assistant
Lisa graduated from the Ashland County-West Holmes Center Dental Assisting program in 2014. She began her career in a periodontal office in 2013 where she
developed a love and passion for perio. Patient care, comfort, and education are of the utmost importance to Lisa. Prior to returning to school in 2013, she was a stay-at-home mom, homeschooling for 17 years. She lives in Ashland with her husband, Dave, of 25 years (they are high scohol sweethearts!), their only son, Jacob, two dogs, and four cats. Lisa love spending time with her family. You can find them hiking, biking, walking, exploring towns and parks, and going to the beach. Palm trees, white sandy beaches, and salt water are just a few of her favorite things!